Return and Refund Policy
At N K Pharmacy, we prioritise your satisfaction with every purchase. To ensure transparency and trust, please review our Return and Refund Policy carefully.
Return Eligibility
- You may request a return or refund within 7 days of receiving the product.
- Returns are accepted only for:
- Products that are defective, damaged, or incorrectly shipped.
- Products substantially different from their description.
- Products must be unused, unopened, and in original packaging to qualify for a return.
Return Process
- To initiate a return, please contact our Customer Support team within 7 days of delivery at:
- Email: Nkpharmacy44@gmail.com
- Phone: +91-8295494445
+91-8570917999
- Provide your order number, reason for return, and photos if applicable.
- After approval, you will receive instructions on how and where to send the product.
Refunds
- Refunds will be processed within 7-10 business days after we receive and inspect the returned product.
- Refunds will be made using the original payment method.
- Shipping charges are non-refundable except when returns are due to our error.
- No refunds or returns will be accepted after 7 days from the date of delivery.
Non-Returnable Items
- Products that have been opened, used, or damaged due to customer negligence.
- Products returned beyond the 7-day window.
- Products sold as part of limited-time offers or bundles (unless defective).
Cancellation Policy
- Orders can be cancelled before shipment.
- Once the order is shipped, cancellations are not accepted.
Contact Us
If you have questions about our Return and Refund Policy, please contact us:
Email: Nkpharmacy44@gmail.com
Phone: +91-8295494445
+91-857091799